- Where do you ship from?
We ship directly from our trusted suppliers worldwide, including the USA, Europe, and Asia. This allows us to offer a wide selection of high-quality products at the best prices.
- How long does shipping take?
Shipping times vary depending on your location:
- USA & Canada: 7-15 business days
- Europe: 7-18 business days
- Australia & NZ: 8-20 business days
- Other countries: 10-25 business days
For more details, please refer to our Shipment Policy page.
- Do you offer tracking for orders?
Yes! Once your order is shipped, you will receive an email with a tracking number. You can track your order on our Tracking Page.
- My order hasn’t arrived yet. What should I do?
If your order is delayed beyond the estimated time, please contact our support team at ivoryandaurorashop@gmail.com.