- Can I return an item?
Yes! We have a 30-day return policy. If you’re not satisfied, simply contact us within 30 days of receiving your item for a refund or exchange.
- What if I receive a damaged or wrong item?
We’re very sorry! Please email us at contact@ivoryandaurora.com with a photo of the issue, and we’ll send you a replacement or refund.
- Do I have to pay for return shipping?
If the item is defective or incorrect, we cover the return shipping cost. Otherwise, the customer is responsible for return shipping.